FAQs

Childcare International will give you every assistance in selecting the best au pair for your family. Once you have reviewed some applications you will have the opportunity to telephone or skype your preferred candidate(s) to interview him/her yourself. This will enable you to learn more about the personality and past experiences of your possible future au pair and also to assess his/her language skills. Once you advise Childcare International that you would like to speak with a particular candidate, we then inform our partner recruiting agency abroad of your proposed preferred time for an interview and naturally provide them with a copy of your family information so that the candidate(s) is aware of who will be calling.

We appreciate that you may wish to speak to a candidate on more than one occasion. Generally the first call gives the host family the opportunity to talk about their own circumstances, the area where they live, their expectations and a typical schedule of their day. Naturally they should ask some brief questions of the au pair. A follow-on second call is generally a chance for the au pair to speak more fully and ask his/her own questions of the family. You can also arrange to exchange photos and emails before making your final decision. Either way, please keep Childcare International informed as to your progress with any particular candidate. Because the interview is important, it is advisable to prepare some questions in advance. As a guide you may find the following list helpful as you prepare for your interview, but naturally as the list is long you need only select those questions which are relevant to your family:

Why have you chosen to apply for an au pair position?
Have you ever lived away from your family/home country before?
How do you feel about leaving your family for a few months?
How does your family feel about you coming to the UK?
Do you have any friends who have ever been an au pair?
Do you know anyone in England?
Do you live in a busy or quiet area? Do you live in a large city or a rural area?
Can you adjust to living with a foreign family and being a part of it?
Do you drive? Have you ever driven an automatic car?
Will you be happy to drive in England?
Do you realise we drive on the left-hand side in the UK?
Do you like pets?
Are you willing to take our dog out for a walk / feed our dog?
Do you have any dietary restrictions? Are you a vegetarian?
Are you willing to cook meat for the children?
Are you able to cook simple meals for the children?
Do you smoke? Discuss your family restrictions on this point.
What experience do you have with children?
Have you ever bathed or put children to bed?
What are the ages of the children you have cared for in the past?
How would you discipline a child?
How were you disciplined as a child?
Do you help with the housework in your own home?
Whilst we will welcome you as a friend to our family, do you understand that your duties will include helping with the housework and keeping our home clean and tidy?
Are you a tidy person?
Will you be happy to accept our household rules?
Do you have a boyfriend/girlfriend and how do they feel about your proposed stay in the UK?
What are your hobbies?
Are you sporty? Do you enjoy swimming/football/tennis etc. etc
Are you artistic? Do you enjoy painting/music?
Do your parents work?
Please tell us something about your personality. Are you a cheerful person?
Are you planning to go to a language school?
Discuss holiday requirements and possible schedules
Are you willing to join in on our family outings or holidays?
Are you flexible? If we sometimes return home late from work, will this be a problem?
Do you have any first-aid training?
If we wanted you to teach our children your native language, would you mind speaking to them in your language?
Are you in good health?
Do you have any allergies?
Are there any health related issues you should mention?
Can you help the children with their homework?
Will you read stories to the children and play with them?
How many children do you feel confident to take care of?
If our children have friends over to play, are you able to supervise them?
How do you think this experience will change you as a person?
What are your future plans?

Tax and NI contributions are payable as soon as pay is more than £140 per week. For more information on Tax and NI contributions see:

http://www.hmrc.gov.uk/rates/it.htm 
and www.nannytax.co.uk

We recommend that au pairs take out a policy in their home country to cover for costly emergencies such as dental care, legal assistance and repatriation.  

 All EU Nationals are entitled to free health care under the National Health Service.  A European Health Insurance Card (EHIC) entitles the au pair to reduced-cost, sometimes free, medical treatment.  The card is free buyt must be obtained by the au pair before travel.  See http://www.ehic.org.uk   Please remember to register your au pair with your family doctor.

The Host Family is liable for the car insurance fee.  The car must be roadworthy and covered by fully comprehensive insurance.  The family should pay all the resulting costs of any accidents, including any excess payments.  Petrol must be provided for use on duty but the au pair may be asked to contribute towards petrol for personal use whilst off duty. 

Yes if she has a full clean driving licence from another EEA country.  Please checkhttp://www.dvla.gov.uk for full information.  Candidates on a Youth Mobility Visa should obtain an International Driving Permit.

Applicants from these countries do NOT need a visa but they DO need an accession worker card from the UK Border Agency before taking up an au pair placement. They need to meet traditional au pair requirements regarding marital status (single) age (17-27) and working hours (25).  

Follow the following link to download information from the Ofsted website:
http://www.ofsted.gov.uk/Ofsted-home/Forms-and-guidance/Browse-all-by/Ot...(language)/eng-GB

Parents who use an approved child carer will be able to receive some financial support towards their employment costs.
Find out how you can help your Mother's help or even your au pair to become an approved carer so that you can benefit both financially and due to their increased knowledge on childcare.
 
See below for general guidance on the process:

The au pair or nanny should call Ofsted and tell them that they want to become registered under the voluntary Ofsted registration scheme for home-based childcare.
Ofsted will send out a form in the post to be filled in.

The form must be returned with a valid First Aid Certificate.

Ofsted will carry out a police check (even if he / she already has a CRB).

If the person has lived in the UK for less than 5 years, then he / she will have to get a ‘good conduct letter/ certificate’ from his/her embassy which needs to be written in English or translated into English by an authorised translator. This depends on the country of origin of the au pair or nanny, so check with Ofsted first. Ofsted confirm that it is also acceptable for the au pair or nanny to get a police check from their country of origin and send it to Ofsted, but it must be an official document, on letter-headed paper, stamped and translated into English by an authorised translator.

Ofsted will then send through another form (called a verify form) that must be taken to the post office, together with a form of ID (eg passport) so that their identity can be checked.

The application fee, currently £103, must be paid.

Annually, on the anniversary of the registration with Ofsted, the fee becomes payable again, as long as the au pair / nanny wants to remain Ofsted-registered.

The au pair / nanny also needs a childcare (or similar) qualification from their home country, or from the UK, which has to be equivalent to level 2, or the au pair / nanny must enrol on a Common Core Skills and Knowledge course, by contacting their local authority. 

Information about the eligibility of your qualification is available by contacting Children Work Force Development Council on 0113 244 63 11 or 0300 123 1033.

The au pair or nanny also needs to take out personal public liability insurance – most households have insurance, but this will not necessarily cover the au pair or nanny if he / she has an accident.

The time take for registration is usually between 12 and 14 weeks; it often takes 6-8 weeks for the CRB to come back.

This will depend on your individual family circumstances; you should contact the HM Revenue and Customs for detailed advice on your case.  Follow the link below for general guidance from HMRC:  www.hmrc.gov.uk/taxcredits/start/who-qualifies/children/approved-childca...

Yes. The family must specify the au pair's entitlement to paid holidays and must state when they can be taken or if there are any times which are inconvenient to them. In recent months in the UK there have been ongoing discussions regarding the status of the au pair given that the au pair is not an employee, but a participant on a Cultural Exchange programme. However in order to avoid any conflict with UK working time regulations, we recommend that families should give their au pair 28 days paid holiday pro rata.
The matter of paid holidays should be discussed and agreed between the Host Family and the candidate.  The family must specify the Au Pair’s entitlement to paid holidays and must state when they can be taken or if there are any times which are inconvenient to them.  Holiday times are to be mutually agreed between the host family and Au Pair at all times. If a host family wishes to take an Au Pair on holiday with them, it must be decided in advance if it is a holiday for the Au Pair as well, or if he/she will be working i.e babysitting 

Your au pair will probably be happy to attend a language course at a local college. Many schools have courses designed specially for au pairs. Au pairs do not work full-time and a proportion of the day should be set aside for study. He/she may also like to join the local sports centre / swimming pool.

An au pair will know that he/she will be required to help in the home with light housework and childcare. The acceptable duties of an au pair can include washing dishes, preparing simple meals for the children, keeping the kitchen tidy and clean, loading and unloading laundry into the washing machine, ironing for the children, vacuuming, dusting, making and changing children's beds, cleaning the children's bathroom, everything to do with keeping their own room clean and tidy, light shopping, walking and feeding pets, emptying bins.

No. As this is a Cultural Exchange Programme and the au pair will specifically be joining your family, it is expected that she will be provided with her own private bedroom and full board. She must live as a family member and be made to feel welcome by all.

We do not expect au pairs to be asked to do gardening, spring cleaning, window cleaning, cleaning the oven other than simply wiping it out, washing carpets, washing the car, the weekly household shopping, pet training.

No. As this is a Cultural Exchange Programme and the au pair will specifically be joining your family, it is expected that she will be provided with her own private bedroom and full board. She must live as a family member and be made to feel welcome by all.

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A - Your au pair will probably be happy to attend a language course at a local college. Many schools have courses designed specially for au pairs. Au pairs do not work full-time and a proportion of the day should be set aside for study. He/she may also like to join the local sports centre / swimming pool.

An au pair will know that he/she will be required to help in the home with light housework and childcare. The acceptable duties of an au pair can include washing dishes, preparing simple meals for the children, keeping the kitchen tidy and clean, loading and unloading laundry into the washing machine, ironing for the children, vacuuming, dusting, making and changing children's beds, cleaning the children's bathroom, everything to do with keeping their own room clean and tidy, light shopping, walking and feeding pets, emptying bins.